After testing AI customer service automation platforms across industries, I’ve...

https://www.runway-bookmarks.win/after-testing-ai-customer-service-platforms-for-years-i-can-say-the-game-s

After testing AI customer service automation platforms across industries, I’ve seen the gap between “assist” and full “resolve” more clearly. Many tools cut wait times by 40% but only fully solve 30% of issues without human help