After testing AI customer service platforms for years, I’ve seen how quickly...

https://eduardosnicechat.publishlane.com/posts/zowie-pricing-model-why-per-conversation-pricing-feels-different

After testing AI customer service platforms for years, I’ve seen how quickly they can cut costs and boost efficiency. In 2026, some teams hit 70% automation in just a week—mostly by helping agents, not fully resolving issues on their own