AI voice agents are improving phone support by reducing end-to-end latency, so...

https://tango-wiki.win/index.php/What_Is_the_Fastest_Way_to_Spot_if_a_Voice_Agent_Will_Fail_in_Production%3F

AI voice agents are improving phone support by reducing end-to-end latency, so customers get faster, smoother responses. They also handle barge-in, which lets callers interrupt the agent naturally without waiting