Case Study: How Hostinger Transformed Live Chat Response Times for Millions of Users by 2025

https://www.scribd.com/document/983850057/When-Hosting-Chaos-Devastates-Small-Web-Agencies-How-to-Fix-the-Support-Ticket-Nightmare-125323

How slow live chat response times were costing Hostinger customers time and trust In late 2023, Hostinger was seeing a classic symptom of rapid product growth: exploding website signups and a support system stretched thin