How a $12M SaaS Vendor Was Forced to Renegotiate a 7-Year Maintenance Deal Before Feb 3, 2026

https://raindrop.io/essokehuor/bookmarks-66869142

How the original maintenance bargain left the company exposed In late 2023 a mid-market SaaS company with $12 million in ARR signed a seven-year, upfront maintenance agreement with a major systems integrator