Voice AI can slip up with wrong answers when it mishears or misinterprets...

https://www.first-bookmarkings.win/voice-ai-can-give-wrong-answers-when-it-mishears-or-misinterprets-info-to

Voice AI can slip up with wrong answers when it mishears or misinterprets details like order IDs. One practical fix is using readback: the system repeats the order ID for confirmation before finalizing