When a publisher refuses to remove a negative post, you aren't out of options....

https://www.phone-bookmarks.win/when-a-publisher-refuses-to-remove-a-negative-post-you-aren-t-out-of-options

When a publisher refuses to remove a negative post, you aren't out of options. You can often mitigate the damage by using the Remove Outdated Content tool if the page has changed or by requesting specific corrections to factual inaccuracies